FAQ’s & What to expect
Enjoy a fun and intimate dress-shopping experience with one of our bridal stylists. Our goal is to help you find a wedding dress that accentuates the best version of you! Looking for a more intimate, upgraded bridal experience schedule a VIP bridal appointment.
Our bridal shop is open by appointment only, so please be sure to schedule your visit in advance. We're excited to meet you! There’s no charge to make an appointment, but we kindly ask for at least 24 hours’ notice if you need to cancel. If you cancel with less than 24 hours’ notice or don’t show up for your appointment, a $50 fee will be charged.
Our greatest compliment is when our customers return to Martellens with their friends and family so they can share the experience we work so hard to provide.
FAQ’s
-
Because we strive to provide an exceptional, exclusive, individualized experience for each and every bride, we are “by appointment” only. There is no fee for the appointment however we ask for a 24 hour notice of cancellation. In cases where an appointment is cancelled in less than 24 hours, or the guest does not arrive for the appointment, $50 cancellation fee will be applied
-
Bridal appointments at our boutique are generally an hour and a half. Our stylists know the bridal dress inventory very well and can pull the dresses you desire to try on.
-
We offer an upgraded bridal appointment with one of our stylists to help you find the dress of your dreams! Enjoy a semiprivate bridal experience that allows brides to have up to six guests join them. This fun and intimate shopping experience offers a champagne toast, sweet and savory treats. VIP appointments fee is $100 and only offered on Sundays. Please call us directly to schedule a VIP appointment.
-
Invite people who will hype you up and support your decision process. You may bring up to four guests. We unfortunately are unable to accommodate small children at your bridal appointment.
-
Martellen’s Bridal gowns range from $1,699 - $4,000, with our sweet spot being $1,899 - $2,700. We require 60% down payment to order your gown and the balance is due when your gown arrives.
-
We recommend you start shopping for your gown about 12 months before your wedding. This gives you the time for ordering a dress, which can take 4-8 months, and still leaves you room for alterations as well.
-
Martellen's Bridal is lucky enough to work with some of the most talented seamstresses in the industry.
To ensure the best service and maintain a sustainable schedule we are only able to accommodate 30 brides per month.
Martellen’s is unable to guarantee alterations for bridal gowns purchased less than one year before the wedding date.
You may need to take your bridal gown to an independent seamstress. We are happy to provide our brides a list of trusted seamstresses that we are confident will complete your bridal look beautifully.
In general, there are three bridal alteration appointments, cost of alterations range between $500.00 - $800.00.
-
If you are on a shorter timeline for your wedding, you may want to check out our Off-The-Rack option, which offers a large selection of our gowns at a discounted price and available for same-day purchase! Off the rack appointment are available only on weekdays.