FAQ’s & What to expect

Enjoy a fun and intimate dress-shopping experience with one of our bridal stylists. Our goal is to help you find a wedding dress that accentuates the best version of you!

Our bridal shop is by appointment only, please be sure to book ahead of time; we look forward to meeting you! There is no fee for the appointment however we ask for a 24 hour notice of cancellation. In cases where an appointment is cancelled in less than 24 hours, or the guest does not arrive for the appointment, $30 cancellation fee will be applied.

Our greatest compliment is when our customers return to Martellens with their friends and family so they can share the experience we work so hard to provide.

FAQ’s

  • Because we strive to provide an exceptional, exclusive, individualized experience for each and every bride, we are “by appointment” only. There is no fee for the appointment however we ask for a 24 hour notice of cancellation. In cases where an appointment is cancelled in less than 24 hours, or the guest does not arrive for the appointment, $30 cancellation fee will be applied

  • Bridal appointments at our boutique are generally an hour and a half. Our stylists know the bridal dress inventory very well and can pull the dresses you desire to try on.

  • Invite people who will hype you up and support your decision process. You may bring up to four guests. We unfortunately are unable to accommodate small children at your bridal appointment.

  • Martellen’s Bridal gowns range from $1,399 - $4,000, with our sweet spot being $1,699 - $2,200. We require 60% down payment to order your gown and the balance is due when your gown arrives.

  • We recommend you start shopping for your gown about 12 months before your wedding. This gives you the time for ordering a dress, which can take 4-8 months, and still leaves you room for alterations as well.

  • If you are on a shorter timeline for your wedding, you may want to check out our Off-The-Rack option, which offers a large selection of our gowns at a discounted price and available for same-day purchase!

  • We have an amazing seamstress on staff. Alterations should begin three months prior to your wedding date. Alterations pricing is based on what needs to be altered on your specific gown, but range from approximately $400 - $600.

  • We have a beautiful selection of measure and order mother of the wedding gowns. We require an appointment that can be made by calling our boutique at 630 243 7300 or emailing us at shop@martellens.com